You’re in the right place if you’ve got any questions, queries or feedback about Artisan.

If the FAQs below don’t answer your question, then simply complete the contact form and we’ll try and get back to you as quick as a flash.


How do I run Artisan in my CAD application?

Before Artisan can be installed you must have run your CAD application at least once.

If Artisan has been installed on a different windows user profile this may stop it running for yourself.

Have a look at the quick start guide for Artisan to check that you have completed the installation of Artisan. Some integrations of Artisan require additional steps in the CAD application. You can find the quick start guide in the Windows Start menu under Artisan.

Where do I find Artisan Help?

You can find the Artisan Help System by going to the Help menu bar item from within Artisan, then select Help.

Alternatively, you can access the Artisan Help System by pressing the F1 key from within Artisan.

Can I try Artisan before I buy it?

Yes you can.

Please visit our Buy page and contact your nearest reseller. They will provide you with an evaluation version for you to try.

* Mandatory fields
(?) Help